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Privacy Policy

©Platinum Properties ("Company" or "we" or "us" or "our") truly values the privacy of those who visit our website, and is committed to protecting any information collected from you on the website.

The term "you" or "your" refers to any user of the website who accesses the website to submit, post, or upload user content (the "Submissions").

All content, programs and services are owned and provided by ©Platinum Properties.

Notice: Please read this Privacy Policy before using this website. By using this website, and accessing our content, you signify your consent to this Privacy Policy, Terms and Conditions, and Disclaimers as it is your sole responsibility to do so. This Privacy Policy is legally binding. If you do not agree to these terms of use, please discontinue use of this website.

This Privacy Policy, together with our Terms and Conditions and Disclaimers governs all data from you and dictates how our platinumproperties.ca website (the "Website") and its content, programs, and services are used, or registered use.

This Privacy Policy outlines what information we collect from visitors who access or use the Website. It also describes how we retain, use, disclose, and protect your personal information. The Privacy Policy applies to information collected from you through our Website as well as other places where, or means by which, we have collected personal information.

This website is for users over the age of 18 years old. We do not knowingly collect information from anyone under 18 years old. Please do not post personal information, or purchase anything from our website if you are under 18. All information will be deleted if we learn a user is under 18 years of age.

Personal Information Defined

Personal information that can identify an individual user.

Types of Information We Collect

Information you provide to the company.

We use this information to respond and deliver to the requested actions such as send out invoices for billing out items, sending invitations, providing quizzes, surveys, comments, and feedback. We use this information also to improve the website and company performance, provide customer service, send you offers, promotions, and information and to prevent, mitigate, and investigate fraudulent or illegal activities. We also use it to enforce our Terms and Conditions and this Privacy Policy.

Information the Company Collects Through Automatic Data Collection

Technical contact information about your equipment, browsing actions, and patterns; the company may use google analytics as you navigate the website. This will generally include information about your location, your traffic patterns through our website, and any communications between your computer and our Website.

Further, this data is used to improve our company's website, ads, and offerings. The information automatically collected is used for statistical purposes only. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

How Do We Collect That Information?

The company collects information to support the activities you select on the website through online ordering, quizzes, subscription to newsletter, and downloading free and paid content on the website.

Why Do We Collect Information?

We collect the information to better our services for you, and to keep you updated on similar free and paid products the company is releasing related to your participation. It assists the company in tracking preferences of users.

How We Use Your Information

As mentioned above, we use your information to better serve you as a user or customer of the company. Your information allows us to offer you products and services, the use of our website, and tailor products and services to you specifically that we feel might interest you.

  • Send you a newsletter and other updates about the company
  • Contact you about new offerings
  • Deliver targeted advertising
  • Respond to feedback from you
  • Correspond with you
  • Create a website order for your account
  • Deliver products and services purchased by you
  • Resolve user issues or disputes
  • Generate giveaways or contests
  • Generate a profile associated with your account, to better engage
  • Avoid fraud or contact you as necessary
  • Prevent fraudulent activity on our website
  • Analyse trends to improve our website and offerings

Your Location

We may collect, maintain, and archive information on servers that are not located in your immediate jurisdiction and are hosted in Canada or the USA. If you are located outside the European Union and would like to participate by using us or our services, contact us or another representative.

Email Correspondence

As a company, we use eCommerce tools to protect all information submitted to the company including email correspondence. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone.

Email Subscriber List Policies

The company aims to provide the best service possible to its users; therefore we take your email preferences, privacy, and confidentiality very seriously. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except to authorize the services of the document titled Disclosure of Information.

Retaining and Removal of Your Information

We do our best to maintain up to date information. At any time, you may request to review, change, or remove your information from our database based on your activity and in accordance with applicable laws. Upon your request, we will change or remove your personal information from our system as reasonably possible.

Visitors GDPR Rights

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:

  • We will retain the information you choose to provide to us until the earlier of: you asking us to delete the information, or the company decides that the value in retaining the data is outweighed by the costs of retaining it.
  • You have the right to request access to your data the company stores
  • You have the right to seek restrictions on the processing of your data
  • You have the right to object to the processing of your data and the right to the portability of your data

Disclosure of Information

We may share your information with third parties in order to provide you with our services or where required to do so by law.

Third Party Processing

Your information is processed both in-house, and by third party processors. Third party processors such as (but not limited to) PayPal, Stripe, Apple Pay, may process your payments on our company's behalf and route their payments to us.

Cookies

We use cookies and other technologies to passively collect demographic information, personalize your experience on our Website, and monitor advertisements and other activities. Cookies are small files downloaded to your computer to track movements within websites. We may combine information from cookies with other information we have collected.

Pixels

The company uses social media pixels to track visitors to website and serve relevant messaging across various platforms.

Remarketing

From time to time the company may permit certain third party companies to assist us with advertising, and remarketing.

Security of Information

We take all possible reasonable steps to secure your information, and to protect your personal data. We use generally accepted standards of security and recognized payment systems, to prevent against personal data leak or misuse.

Policy Change

It is the company's sole discretion to make changes at any time to our Privacy Policy and how we treat our user's personal information. When a change is made, we will email you via the email you provided on behalf of our account, or through a notice on the website homepage.

If you have any questions or concerns about our Privacy Policy, or have we have handled your personal information, please contact us in writing at office@platinumproperties.ca.